Fraud Line offers the services of an external Report Receiving and Monitoring Officer (RRMΟ), as provided for in Law 4990/2022. The appointment of an external RRMO provides greater levels of transparency, accountability and independence for the benefit of the company and its employees. It is a position of responsibility for which specialized knowledge is required and in case of a breach of confidentiality of the report, the RRMO is also subject to criminal liability. Christina Papazisimou, Founding Partner of Fraud Line Whistleblowing Services, an experienced lawyer specializing in Whistleblowing and holding an MBA in Internal Audit, takes on the role of the RRMO for your company. Fraud Line Whistleblowing Services is the only company with all the necessary certifications ensuring the integrity of the process and reports. 

ISO 37002:2021 – Whistleblowing management systems  

ISO 27001:2013 – Information Security Management Systems  

ISO 27701:2019 – Privacy Information Management System   

The following are the responsibilities of the Receiving and Monitoring Officer:  

  1. They receive reports that fall within the scope of Law 4990/2022.  
  1. They acknowledge receipt of the report within 7 working days to the petitioner.  
  1. For their part, they ensure the confidentiality and protection of the personal data of the petitioner and of any third party named in the report by preventing access to it by unauthorised persons. 
  1. They record the report in a special file in paper or digital form.  
  1. They transmit the report for investigation pseudonymised as to the petitioner, in accordance with the provisions  of Law No. 4990/2022 on confidentiality and protection of personal data, to the competent bodies of the company or to other competent bodies, as the case may be.  
  1. They file the report, informing the petitioner accordingly, if it is obviously unintelligible, vague, unreasonable, malicious or abusive, if its content does not fall within the scope of Law 4990/2022 or if there are no serious indications of violations.  
  1. If there are indications that the commission of a criminal act is prosecuted ex officio, they forward a copy of the report to the competent public prosecutor, informing the petitioner.  
  1. They maintain contact with the petitioner and, if necessary, request additional information.  
  1. Follow up the report and contact the competent body of the institution that has dealt with the report.  
  1. Inform the petitioner within three months of the progress or outcome of the investigation of the report, following information from the competent body of the institution.  
  1. They plan and coordinate training activities on integrity and whistleblowing. 


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